All Moving Relocation LLC

Worst purchase of my entire life...! I was initially quoted a "flat rate" price to move me from Michigan to Florida in exchange for agreeing to book the service immediately, and "because I was a veteran", and the owner of the company (who was also supposedly a veteran) had a soft spot for fellow veterans.

After about 72 hours I was contacted by Cameron, the "quality manager" who called, reviewed the inventory of my household (which I had already done during the initial call), and essentially accused me being deceptive during the initial quote, offered me a new quote approximately 30% higher, along with a copy of their cancelation policy outlining that after 48 hours I would sacrifice my full $660 deposit if I were to cancel the booking. Due to my time constraints, I reluctantly agreed to the price increase, and received a new copy of my inventory where Cameron removed my mattress from the list. A detail I missed given that I was training a new employee at the time of the call, and I simply missed it. Mind you, my new quote went up, not down, so I was not given a reduced quote due to removing items, so it didn't occur to me to look for that (my fault).

When the movers showed up, he immediately pointed out to me my mattress was not on the inventory list, and you guessed it, the price would be raised again (approximately another 25%) if I needed that "added". I had no choice but to agree. As the movers were leaving, I asked what the average timeline was for them to deliver my furniture to my new address. He replied it averaged 5 to 7 days. I wasn't looking to hold anyone to this, but now I had a rough idea.

Once arriving in Florida, there were literally zero communications from the moving company. After 2 weeks, I began calling once a week because I was getting tired of sleeping on a hardwood floor. Every time I called; the only update offered was that I will be contacted when a driver is assigned but was told that their contract allows them 30 business days from the initial date you tell them that you can take delivery. I finally received my household items just short of 1 1/2 months after they picked up my household.

The cherry on top of this entire event was the condition of my stuff. Every box (which I bought brand new a couple of weeks before the move) all looked as though they were kicked off the back of the truck. My dining room set, which was only 3 1/2 months old, is severely damaged. To be fair, they told me I have some type of insurance, but I would rather deal with the damaged furniture, than spend another minute dealing with this company for any reason.

Ignore this review at your own peril...

Move size: 1 Bedroom Home Service cost: $4500

The worst company I have ever worked with. They broke more items than they delivered safely. They don’t care about your belongings. They definitely change their price from what they quoted. They almost doubled the price the day they are supposed to move you so you have no other choice but to pay the difference. They are a scam. Hire at your on risk. Read all paper work carefully because they don’t hold themselves accountable for anything. That’s why your belongings arrive broke or demaged. Would not recommend. Do yourself a favor and hire u-haul people to load your stuff and drive it yourself.

Move size: 3 Bedroom Home Service cost: $7000

This company cost me more in missing and damaged items than the actual price of the move. Even the people who eventually delivered my belongings were surprised at how badly things were packed.

I moved from Florida to Colorado. The movers were scheduled to come in the morning, but they didn’t arrive until 6 PM and left around midnight. They chose to leave a lot of my things behind on purpose without notifying me, and I was told later that they didn’t have room in the truck for all of it. My irreplaceable antique lamp was completely broken and missing pieces when it arrived, because they didn’t wrap the glass. They delivered my large antique urn, but left it’s base behind. My linens became moldy waiting in their warehouse for over a month before my things were delivered, and somehow my new mattress was delivered soaking wet as well as moldy, wrapped in torn plastic. Because the boxes were not labeled I have no idea how much more is missing, ruined, or broken. My phone calls were never returned and the customer service representatives were of no help - one hung up on me and nobody I spoke to had anything to say about that, so it must be normal company culture. No quality control or accountability whatsoever. Not even the suggestion of concern or an apology, no response or follow up, no protocol for helping unsatisfied customers - these people don’t care at all, and deny all responsibility when things go wrong. They shuffle you from one representative to another until you give up.

Move size: 2 Bedroom Home Service cost: $9000

All these 5-star reviews are either paid or bots. I would give 0 stars if I could. After being scammed into paying another $1,400 (over $4,500 total), I waited over 3 weeks for my delivery after being told *up to* 10 days. ZERO communication in those 3 weeks. Once it arrived, there was a severe amount of damage. Absolutely ridiculous unacceptable condition. These people DO NOT care about your belongings. They damaged my headboard, nightstand, TV stand, broke the legs off my dresser, smashed every glass I own, broke dozens of dishes. They smashed EVERYTHING I own on a dolly down 2 flights of stairs because they were too lazy to walk down the hall to the elevator. What should have been a red flag is they don't even offer the option to purchase full coverage insurance so you get PENNIES on the dollar (which essentially means your belongings are guaranteed to arrive damaged). Seriously, book with ANYONE else. This has been an absolute nightmare. If you're looking for the shadiest scam of a company, you've found it!

Move size: 1 Bedroom Home Service cost: $4500

PLEASE BE AWARE THIS COMPANY IS A SCAM!! I could go on and on about this scam of a company. First and foremost they have horrible customer service. I’ve moved a total of 4 times and I’ve never experienced such horrible customer service. Let’s start with the driver yelling at me and hanging up on me and refusing to deliver my items due to me saying I wasn’t paying an additional fee that was NEVER discussed to me. I had to get my boyfriend to step in just to get my belongings. As the driver arrived he then threatened me again to not deliver my things off the truck due to there being another charge that wasn’t discussed which I caught him lying and he realized I wasn’t as stupid as he thought. I had police on stand by (they work in my apartment building). MULTIPLE items were damaged. I have a total of 32 pictures of all my damaged items as well as MISSING items. I have a $1200 all glass dresser that was in perfect condition, I received it completely shattered at the bottom with the legs missing to the bottom. My moms 2 fur coats are missing and so many more items damaged or missing worth thousands of dollars. The driver AGAIN yelled at me in front of one of the movers small child (yes he brought his son to work and asked could he sit in my place while they moved my belongings). The driver was yelling so loud and rudely at me that he had to ask his son to go in the other room. VERBAL ABUSE! one of the movers was smoking weed at the second stop totally unprofessional I mean I could just go on and on. To top all of this off after being quoted about $3700 and ended up paying $7400 due to lies I also received verbal abuse. I was threatened more than once. And of all the items broken or damaged including my grandmas jewelry stand from the 80’s that can’t be replaced they have the nerve to give me a refund for $75! I’m completely flabbergasted and I’m unsure how this company is still in business. I just found out about my refund a few seconds before this review. Now my next actions is to get an attorney and take things further. There is no way they will get away with this scam. I have so many videos and pictures of all my proof. Please beware of this company run as fast away as you can. I’ll attach one picture for reference which is my damaged glass dresser that was in perfect condition along with the legs of the dresser missing. $75 can’t even replace the TV stand That they completely damaged to the point it can’t be fixed or used. What an insult to think I would only get $75 for all of this pain and suffering.

Move size: 2 Bedroom Home Service cost: $7400